Contact Watch Time Media
Contact us
Our support team is here to help you get set up and keep streaming.
Live chat
Use the live chat button on any page for the fastest response.
From your account
Sign in and open Support from your dashboard to start a ticket. Keeping conversations in your account lets us verify your subscription securely and track your request end to end.
Before you reach out
Many quick answers — setup on Firestick, TiviMate, Smart TV and more — are in our knowledge base and blog.
We aim to reply to every message as quickly as possible.
Last updated 9/7/2026